ebmop.blogg.se - Lansweeper vs landesk

#Lansweeper vs landesk update
#Lansweeper vs landesk full
#Lansweeper vs landesk software

Assign contracts to clients and headoffices to automatically provide specific service and travel rates, discounts on parts, and automatically apply pre-paid amounts against from service workorders to maintain an exact balance.

Optional web browser interfaces for remote access by your field technicians -compatible with all regardless of operating system.

Optional interface with QuickBooks or PeachTree.

Inventory features such as on-hand quantities, restock levels, purchase orders, auto part request and restock lists for purchase orders, receiving, and part requests via workorders will expand your service capabilities as well as allow you to watch your bottom line.

Create new workorders, edit existing, create views to display based on skills, certificates, as well as dispatch zones and regions that schedulable users belong to.

AyaNova includes an Outlook-style graphical Schedule screen where you can view multiple schedulable users at one time, as well as individual schedulable users.

Create quotes that can be auto copied to service work orders.

Create preventive maintenance for a client and/or their units that auto-convert to service work orders.

Automatically assign labor against banked service that a client has pre-paid for.

Use AyaNova service work orders to schedule individual or multiple users, enter in TO DO tasks, identify equipment that is to be serviced to maintain a service history, identify parts used in service, track service labor for each work order item, as well as travel and miscellaneous expenses. One web console hosts a highly customizable, single-sign-on environment fit for any and all departments.ĪyaNova has powerful features to help manage all aspects of service.

#Lansweeper vs landesk update

Simplify and automate day-to-day, time-consuming tasks or get an update on that global project you are running, Lansweeper offers you the tools.Ĭentralize all communication and integrate IT asset management with the Lansweeper Help Desk. Get the info, find the issues and pro-actively fix them.

#Lansweeper vs landesk software

Use the inventory to automatically deploy software and run command lines on the assets using the integrated deployment feature. A wealth of information on hardware as well as software is scanned and available for reporting. Get a complete inventory of all workstations, servers, routers, switches, monitors, printers, VoIP phones and many other devices. Target IP ranges, set up AD integrated scanning, specify crucial servers to be scanned on an interval, etc. The result is customer relationships that are more meaningful, personal, and productive – all at a lower cost. It enables companies to provide great customer service, scale with self-service options, and differentiate with proactive engagement.

Zendesk is a beautifully simple customer service platform.

With more than 50,000 customer accounts, Zendesk is used by organizations in 140 countries to provide support in more than 40 languages. First impressions are the Ivanti may provide this but am also looking at Flexera and Hardcat.Īny anecdotal experience with any of the mentioned solutions or additional recommendations would be appreciated.Zendesk provides a customer service platform designed to bring organizations and their customers closer together. So now while I wait for the management chain to push resistance back up the line to allow us access to the relevant modules I've been planning everything around, I have been tasked with finding alternative solutions.Īs said before this is strictly IT Asset Management as the ticketing, and software asset management can still be dealt with in ServiceNow.

#Lansweeper vs landesk full

This doesn't work for us at our local level as we want the ability to track consumables and assets other than CI's as well as a full "cradle to grave" approach. We currently use ServiceNow but the powers above have decided that we are not to use the "Asset" and "Procurement" modules and just use the "Configuration" module for asset management.

Background is we are one arm/locality of a multinational. Looking for some advice on aforementioned systems.